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Mastering Engagement: 4 Tips to Supercharge Your Online Community

  • Writer: Zakia Baniabbassian
    Zakia Baniabbassian
  • Aug 30, 2023
  • 7 min read

Updated: Aug 31, 2023


Building a thriving community around your work might seem daunting in the fast-paced digital world. However, the good news is that you can create a vibrant online community that connects people and enhances your brand's visibility with the right strategies. People trust and value online communities because they think that communities are close to them and help them in value-based conversations. In this article, we'll explore how to leverage various types of content to foster a strong online community around your passion, expertise, or business.

Source: GlobalWebIndex Q3 2019. Base: 80,918 internet users aged 16-64 who engage in community-oriented behaviours online.

1. Online Interviews: When building a community, sharing audiences with others is a powerful technique. Online interviews foster a sense of personal connection that can be instrumental in relationship-building. To make the most of your interviews, here are a few strategies to help you expand your community reach:

  • Tag interviewees on social media to encourage them to share the content.

  • Create visually appealing images featuring interview quotes for social media engagement.

  • Develop content that highlights the insightful knowledge shared during the interview.

  • Interlink your interview content with related pieces you've written before.

Conducting online interviews and implementing strategies to enhance community engagement, can offer several benefits to your community. Here's how these actions can contribute to your community engagement:

  • Building Relationships: Online interviews provide a platform for you to connect with individuals who might be experts, influencers, or thought leaders in your field. By featuring them in interviews, you build a network of relationships that can benefit your community. These interviewees might share their insights and experiences, which can add value to your community members.

  • Audience Sharing: As you mentioned, sharing audiences with interviewees can expand your community's reach. When interviewees share the content with their own followers and networks, it exposes your community to a wider audience that might not have discovered it otherwise.

  • Social Media Engagement: Tagging interviewees on social media platforms encourages them to share the content, leading to increased visibility and engagement. Additionally, creating visually appealing images with interview quotes can make the content more shareable and visually appealing, increasing the likelihood of likes, comments, and shares.

  • Content Variety: Interviews provide a different format of content compared to regular posts or articles. This variety can keep your community members engaged and interested, as it offers a new perspective and dynamic content.

  • Insightful Knowledge: By highlighting the insightful knowledge shared during the interviews, you're providing value to your community members. They can learn from the experiences and expertise of the interviewees, enriching their own understanding and knowledge.

  • Content Interlinking: Interlinking interview content with related pieces you've written before enhances the overall content experience. It helps community members navigate through your content more easily and provides them with more resources to explore, improving their engagement and understanding.

  • Community Growth: Ultimately, all these strategies contribute to the growth of your community. A strong network of engaged members can attract new members through word-of-mouth, social sharing, and online presence.

2. Group Challenges: Shared goals are the glue that binds people together. Group challenges offer a fantastic way to establish yourself as an expert in your field while nurturing your community. By leading a challenge, you attract loyal followers and convert casual readers into dedicated fans. To launch your challenge, you will need to prepare the following:

  • Design challenges aligned with your products, services, or topics.

  • Utilise social media, email series, hashtags, or Facebook groups to run your challenge.

  • Offer guidance through free guides or eBooks to assist participants throughout the challenge journey.

Running group challenges within your community can significantly benefit your community engagement in several ways:

  • Shared Goals and Unity: Group challenges create a sense of unity and shared purpose among community members. When individuals work together towards a common goal, they feel connected and motivated, fostering a stronger sense of belonging within the community.

  • Expert Positioning: Leading and organizing group challenges positions you as an expert in your field. By designing challenges that align with your expertise, you showcase your knowledge and skills to your community members. This helps to build trust and credibility, which are essential for community engagement.

  • Engagement and Interaction: Challenges encourage active participation and interaction among community members. Participants discuss their progress, share tips, and celebrate achievements. This increased interaction leads to higher engagement levels within the community.

  • Conversion and Loyalty: Group challenges can convert casual readers or observers into dedicated and loyal community members. When participants see the value you provide through the challenge, they're more likely to stay and become regular followers.

  • Relevance and Value: Designing challenges that align with your products, services, or topics ensures that the challenge content is relevant to your community's interests. This relevance adds value to your community members' experience, making them more likely to engage.

  • Utilisation of Multiple Platforms: Challenges can be executed across various platforms such as social media, email series, hashtags, or dedicated Facebook groups. This multi-platform approach allows you to reach a wider audience and cater to different preferences.

  • Community Building: Group challenges create a space for like-minded individuals to connect, share experiences, and support each other. This sense of community and collaboration enhances the overall engagement within the group.

  • Guidance and Support: Offering guidance through free guides, eBooks, or resources helps participants navigate through the challenge successfully. This support not only aids participants but also demonstrates your commitment to their success.

  • User-Generated Content: Challenges often lead to the creation of user-generated content, such as progress updates, photos, and testimonials. This content can be repurposed to showcase the success stories and experiences of your community members, further boosting engagement.

3. Authentic Engagement through Sales-Free Live Chats In a world dominated by sales pitches, offering genuine value stands out. Hosting sales-free video chats or live Q&A sessions provides a platform for direct interaction with your audience. These sessions build trust, allowing participants to connect with you on a personal level. Tips for successful live chats include:

  • Establish a regular schedule for recurring sessions.

  • Solicit questions in advance from various platforms to ensure engagement.

  • Utilize platforms like Google Hangouts On Air or Facebook for seamless sessions.

Engaging in authentic, sales-free live chats can have a positive impact on your community engagement in the following ways:

  • Building Trust: Hosting sales-free live chats demonstrates your commitment to providing value without any hidden sales agenda. This transparent approach helps build trust between you and your community members.

  • Direct Interaction: Live chats enable real-time interaction between you and your audience. Participants can ask questions, share thoughts, and receive immediate responses. This interactive experience fosters engagement and active participation.

  • Answering Questions: Hosting Q&A sessions allows you to directly address the questions and concerns of your community members. Providing valuable insights and solutions in real-time adds to the overall engagement and showcases your expertise.

  • Humanising Your Brand: Live video chats showcase the person behind the brand, making your interactions more relatable and human. This humanisation can lead to stronger emotional connections with your audience.

  • Regular Schedule: Establishing a regular schedule for live chats creates anticipation among your community members. They will look forward to these sessions, leading to higher attendance and engagement rates.

  • Platform Familiarity: Utilizing platforms like Google Hangouts On Air or Facebook for live chats offers a familiar and user-friendly environment for participants. This reduces barriers to entry and encourages more people to join the sessions.

  • Educational Value: Live chats can be informative and educational, addressing topics of interest to your community. This value-driven approach attracts participants who are genuinely interested in learning from you.

  • Demonstrating Expertise: When you provide valuable insights and solutions during live chats, you're demonstrating your expertise without a direct sales pitch. This can lead to community members seeking out your expertise beyond the live sessions.

  • Content Repurposing: Live chat sessions can be recorded and repurposed as on-demand content. This allows community members who couldn't attend the live session to benefit from the content later, extending engagement.

4. Infusing Personality and Honesty into Your Content While expertise and tutorials are essential, adding a personal touch makes your content relatable and engaging. Infusing your content with authenticity and vulnerability creates a more genuine connection with your audience. Ways to infuse personality into your content:

  • Write in a conversational tone that mirrors your natural speech.

  • Share your interests, such as favourite books, movies, or music.

  • Use authentic images, avoiding generic stock photos.

Infusing personality and honesty into your content can have a significant positive impact on your community engagement in the following ways:

  • Relatability: Writing in a conversational tone and sharing personal interests humanizes you and makes your content relatable to your community members. People are more likely to engage with content that feels like it's coming from a real person rather than a faceless entity.

  • Authentic Connection: By sharing personal stories, experiences, and interests, you create an authentic connection with your audience. This connection fosters a sense of trust and loyalty, making community members more likely to engage with and share your content.

  • Emotional Resonance: Sharing personal anecdotes and experiences can evoke emotions in your audience. When people feel emotionally connected to your content, they are more likely to engage, comment, and share their own stories.

  • Building a Community Identity: Sharing your personal interests and preferences can help shape a sense of community identity. When community members share similar interests, they may feel a stronger connection to each other and to the community as a whole.

  • Trust and Credibility: Being open about your experiences, successes, and failures showcases your honesty and vulnerability. This transparency can enhance your credibility and position you as a trustworthy source of information.

  • Long-term Relationships: Infusing personality into your content can lead to long-term relationships with community members. When people connect with your personality, they're more likely to stick around and engage over time.

  • Feedback and Interaction: When you share personal experiences, you invite your community to share their own stories and opinions. This interaction not only boosts engagement but also provides valuable feedback and insights.

Building a community is an ongoing process that requires dedication and creativity. By incorporating these content strategies, you can foster a thriving online community that resonates with your target audience. Remember, genuine connections and valuable interactions will be the pillars of your community's success. So, go ahead and embark on your journey to building an engaged and enthusiastic online community around your work!



© 2023 by Zakia Baniabbassian

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